Terms and Conditions

TERMS & CONDITIONS

everything-dog and shinefordogs.com (Shine for Dogs, LLC) are the same entity. Hereafter we will refer to the website and ourselves as Shine for Dogs, LLC

These Terms and Conditions apply to users of the Shine for Dogs, LLC: shinefordogs.com website. By using this site, you accept and agree to these Terms & Conditions. We suggest that you carefully read the Terms and Conditions that are detailed below as this forms the basis of the sale agreement between you and Shine for Dogs, LLC when you purchase goods from this Website. If you proceed with your purchase you are acknowledging that you have read and agree to these Terms and Conditions.

We may from time to time, change or add content to this website (including our Terms and Conditions) without notice. At all times, we will try to ensure that the images on our Website are as accurate and as close to the actual product as possible. It is essential that you use the actual written descriptions of each product when deciding to purchase a product from Shine for Dogs, LLC. All information and services are provided on the basis that you undertake the responsibility for assessing at your own risk. Only use the rechargeable LED dog collar, harnesses and leashes when your dog is under supervision. Please do not use the product if you feel it is faulty and contact us for a replacement (within the exchange terms – seen below)

PRICING

All prices listed are in American Dollars (USD) and include taxes. The prices indicated exclude freight and handling. Prices are subject to change without notice. Shine for Dogs, LLC will at all times use our best efforts to ensure that the prices on this Website are accurate at any point in time. The prices displayed on this Website are only current at that particular point in time & we reserve the right to change our prices at any time without prior notice. When price changes occur, they will be automatically updated on our Website. If a price does change on the Shine for Dogs, LLC: shinefordogs.com website before you finalize your order,Shine for Dogs, LLC reserves the right not to honor the pre-checkout price.

In addition to the purchase price, all delivery charges, sales tax, extra packaging charges and Government taxes, if any, shall be payable by the Customer.

WRONG SIZE ORDERED - NEED TO CHANGE

Ordered the wrong size? We are happy to change it for you. Never place a collar or harness that is too  loose or too tight on your pet. We will only change the item if it meets the returns policy (stated above this point). Contact us within 7 days of receiving the item. You will have to send the item back to us at your own cost with the size change required in writing. We do not accept returns for change of mind. Collars and leashes that have been been worn and damaged will not be eligible for exchanges. Postage of the new item will be done at your cost. Please note that its is suggested that you send your return package be receipted/trackable post as shinefordogs.com cannot be held responsible for any product that is lost or damaged in transit.

 

Faulty Products

If in the unlikely event you feel your product/s is found to be faulty as a result of a manufacturing defect, you must contact within the 90 day period from the invoice date in writing (by email to: info@shinefordogs.com). You will have to send your product back to Shine for Dogs to review at your own cost. Shine for Dogs, LLC reserves the right to assess the condition of the returned goods prior to offering a replacement. A replacement may be refused if the fault is not considered of a manufacturing origin. If the fault is deemed to be of a manufacturing nature, the product will be replaced and returned to you as soon as possible. Postage and handling charges associated with the product being sent back to the purchaser will be covered by Shine for Dogs, LLC. PLEASE DO NOT USE THE PRODUCT IF YOU FEEL IT IS FAULTY. Only use the rechargeable LED dog collar, harnesses and leashes when your dog is under supervision.

Shipping & Delivery

Our carrier is USPS. We have Package tracking on every order. USPS takes a period of 4 – 7 days for delivery.

Incorrect Goods Supplied

If Shine for Dogs, LLC supplies you with an incorrect product, we will remedy the situation by replacing it with the correct item, once the incorrect product has been returned to Shine for Dogs, LLC unused, in its original packaging and in saleable condition. In the event of a wrong product being supplied, you must contact us within 24 hours of receiving your goods. The freight costs incurred will be bourne by Shine for Dogs, LLC.

EXCHANGE POLICY

We want you to be completely satisfied with your purchase/s from the Shine for Dogs, LLC: shinefordogs.com Website. If you want to change your order we will happily replace the item if: 1. It shows no signs of tampering and excessive wear  2. Does not have any water damage 3. Has all parts still intact with the collar, harness and/or leash. You will have to send the item back to us at your own cost. We do not accept returns for change of mind – But we are always willing to resolve any issues. Collars and leashes that have been been worn and damaged will not be eligible for exchanges. Orders that are placed past the 21 day period are not accepted for exchanges.

Refunds and Credits

Sales from the Shine for Dogs, LLC: shinefordogs.com Website are considered final. If in the event that a refund is approved, the refund will be paid in the same way that the original purchase payment was made. Shine for Dogs, LLC takes great pride in supplying quality products. Refunds or credits cannot be given for ‘change of mind’ situations. We reserve the right to refuse a refund or exchange if items are returned used, soiled or damaged. Under no circumstances will a refund or credit be given if the products received are used, worn, washed, soiled, damaged or without the original packaging. These items will be returned to the purchaser with the purchaser liable for the return freight costs. Once returned goods have been received by Shine for Dogs, LLC a product of the same type will be prepared. Postage and handling charges of returned products are non-refundable unless a product is deemed faulty.

Please note that its is suggested that you send your return package be receipted/trackable post as shinefordogs.com cannot be held responsible for any product that is lost or damaged in transit.

Use of Goods

It is essential that all products purchased from shinefordogs.com are only used in the manner for which they are intended to be used. We insist that you read the directions on our website and materials supplied. Products purchased from Shine for Dogs, LLC: shinefordogs.com may not be modified in any way whatsoever from the condition they were supplied in. You warranty will be deemed void if this occurs.

Order Cancellations

Where Shine for Dogs, LLC agrees, at the purchaser’s request to cancel an order prior to delivering the goods to the purchaser, Shine for Dogs, LLC reserves the right to charge for all costs incurred prior to the cancellation and to charge a cancellation fee of up to 50% of the price of the goods to cover overheads associated with the order.

Payment

We take precautions so that your credit card details are protected at all times. We offer the secutre online shopping cart: Strip, and encription software that protects credit card details at ALL times.

Click here to read more about Stripe.

Privacy

Shine for Dogs, LLC values the strong relationships we have with our customers. The gradual introduction of data collection technology at Shine for Dogs, LLC is being handled with full and proper respect for the privacy of our customers. The data we collect is handled sensitively, securely and with proper regard to privacy. Shine for Dogs, LLC is bound by the Privacy Act 1988 (Cth) (“the Privacy Act”) and complies with the National Privacy Principles (“NPPs”) set out in the Act. sShine for Dogs, LLC does not permit any linkages to this site without prior permission.

Disclaimer

Without prejudice to any other rights Shine for Dogs, LLC may have, the purchaser shall indemnify Shine for Dogs, LLC for any injury, disability, death, loss, damage or expense incurred should the purchaser cancel any order or breach any term hereof. The purchaser shall indemnify Shine for Dogs, LLC for any injury, disability, death, loss, damage or expense incurred should the purchaser or anyone else or their pets using Shine for Dogs, LLC products or taking heed of any advice provided by Shine for Dogs, LLC.

By clicking into this or any page on this website the purchaser agrees to our Disclaimer and the above Terms and Conditions. If you have any further questions please email us at info@shinefordogs.com.